“Starting in April 2012, CMS will begin publicly releasing hospital-specific HCAHPS scores,” said Ed Fry, FaithSearch President. “Our hospital clients will benefit from Joe’s wise counsel and structured approach to enhancing patient satisfaction and proactively dealing with the inevitable publicity their scores will generate. In addition, he will add value to our search assignments for our clients’ quality and operational leaders.”

Pettigrew’s recent clients have included nationally-known healthcare organizations such as the Cleveland Clinic and Mercy Health System. He has served on the faculty and as the University Dean at The University of Florida, The University of Kentucky and The University of Memphis. He is an adjunct professor at the Harvard School of Health and the Nicolas Lambert School of Business at Stanford University where he teaches and coaches many of the country’s leading upcoming healthcare executives. He has been featured in USA Today, Fortune, Harvard Business Review and Healthcare Executive magazines.

For more information, visit Pettigrew’s website at LeaderPoint.com or contact him directly at joe@leaderpoint.com or by phone at 877-866-9186. Read more about Pettigrew’s approach to patient satisfaction and detailed insight about the impending public release of HCAHPS scores.

FaithSearch Partners is pleased to announce that Doug Lawrence has joined its team of affiliate partners.  Lawrence is a seasoned “transition specialist” who, for over 30 years, has coached prominent mainline churches through style shifts, personnel realignment, and engaging, media-rich worship innovation.

Lawrence’s background includes an extensive television and singing career, having performed in Hollywood studios in dozens of Oscar-winning movies, and touring the world as a bass-baritone concert soloist with near every major orchestra.  He has also been involved in nearly 200 network programs over a 40-year span and hosted CCN’s satellite-broadcast worship programs for several years.   He taught at the University of Southern California and was a guest lecturer at several other colleges and universities.  His great preoccupation, however, has always been churches, their message and their people.

He served as the Minister of Worship at two of the largest Presbyterian churches (PCUSA) in the country, Hollywood and Menlo Park, for 25 years, working with several author/pastors such as Lloyd John Ogilvie and John Ortberg.  Lawrence is also a frequent speaker/clinician at church conferences throughout the United States.

In 2007 he founded and continues to serve as CEO of Speaking as a Performing Art, a firm which coaches leading executives and their teams and includes pastors from across the country.   Lawrence co-authored GPS for Success, published in 2011, with Stephen Covey and others.  His observations on the church and worship also appear in several Christian publications including CreatorMagazine.com and ChurchCentral.com.

For more information, please contact Doug Lawrence at dlawrenceconsult@mac.com, or by phone at 650/207.8240.

Nationally recognized church worship strategist and author, Sally Morgenthaler, has joined the Ministry Practice team of executive search firm FaithSearch Partners, Inc.  Morgenthaler will serve as a Vice President of the firm, providing leadership to the firm’s church and parachurch clients in pastoral/executive search and strategic consulting services nationwide.

“Sally is recognized as an innovator in Christian practices worldwide and has pioneered worship models that express the core values of cultural relevance and worship faithfulness since 1990,” said E. Paul Allen, Senior Vice President at FaithSearch and the firm’s Ministry Practice Leader.  “Since the publication of her ground-breaking book, Worship Evangelism, in 1998, she has become a trusted interpreter of current culture and a guide to the crucial shifts congregations must make to be effective in the future.”

Morgenthaler has been a contributing author to ten additional books and has taught at the graduate level at Yale Divinity School, Fuller Seminary, George Fox Seminary, Mars Hill Graduate School, Bethel Seminary, Asbury Seminary, and Texas Christian University.  She has also been a featured speaker at numerous leadership conferences, including Catalyst, The Beeson Institute, The Emergent National Conference and the National Pastor’s Conference.

“Sally will be an invaluable resource to the firm and its clients in the entire spectrum of leadership transition, as well as the critical assessment phase of the search process,” said Allen.  “She has a long track record of consulting with churches along a broad spectrum of sizes and denominations, helping staff and volunteers strategize on healthier working patterns and programmatic changes.”  She will be based in both Los Angeles and Denver but available to the firm’s clients nationwide.

FaithSearch Partners, Inc. is the only executive search firm in the U.S. dedicated exclusively to churches, parachurch organizations and faith-based hospitals and systems.  Based in Houston, the firm has locations in Dallas, Charlotte, Denver and Los Angeles.  For more information, contact E. Paul Allen at 704/975.1773 (paul@faithsearchpartners.com) or Sally Morgenthaler at 303/870.7680 (sally@faithsearchpartners.com).

Our Lady of the Lake is a 740-bed hospital and is the largest private hospital in Louisiana.  It is also the flagship hospital of the Franciscan Missionaries of Our Lady Health System.  The hospital recently broke ground on a nine-story, 330,000 square foot patient bed tower that will open in 2013. The Mary Bird Perkins Cancer Center is adjacent to the hospital.  The Cancer Center serves 18 parishes in southeast Louisiana and offers world-class radiation therapy options for a wide range of cancer cases.

The Baton Rouge metro area has a population of more than 800,00 people and is home to Louisiana State University.  The University has announced plans to make Our Lady of the Lake its clinical site in Baton Rouge for graduate medical education and training for new physicians.

The new Administrator for Oncology Services will oversee The Cancer Program at Our Lady of the Lake and the Mary Bird Perkins Cancer Center. This combined program is one of only 30 programs selected to be an NCI Community Care Centers Program (NCCCP).

For more detailed information, or to refer a potential candidate, please contact Ivan Bartolome, Senior Vice President, at ivan@faithsearchpartners.com.

Paul holds a B.A. in Education from Clearwater Christian College. He and his wife, Sandy, have four adult children and live near Charlotte.

Paul Allen, Senior Vice President
Ministry Practice Leader
Charlotte, North Carolina

Phone: (704) 975-1773
Email: paul@faithsearchpartners.com
Paul’s Blog

FaithSearch Partners, Inc., the leading executive search firm focusing exclusively on faith-based hospitals and health systems, has appointed Edward Reifsnyder to head its new Accountable Care Organization (ACO) search practice.  Reifsnyder, a long time healthcare leader and strategic consultant, will base the practice from the firm’s location in Fort Collins, Colorado.

“Edward is uniquely prepared to meet our client’s growing needs for strong leadership in the new era of physician-hospital collaboration,” said Ed Fry, FaithSearch founder and CEO.  “With his recent experience in consulting in actual early ACO formation, Edward brings a perspective that will bring significant value to our clients during these uncertain times.”

Reifsnyder, who is a CPA and has a background as Chief Financial Officer for a large national health system, has consulted on strategic and financial projects with a number of major hospitals and systems across the country.

Said Reifsnyder, “We are moving into a new era in which there will be intense market demand for integrated care continuums that can deliver high quality care, cost efficiency and improved patient experience.  Re-imagining and successfully altering the dynamics of healthcare calls for skill sets that will identify the leaders of the future.  Those leaders will have a different mindset and will understand that managing systems of care with challenging interdependencies is crucial to success.  At FaithSearch Partners, we understand the characteristics required to successfully navigate the new world, and can help our clients identify leaders for tomorrow.”

Critical skill sets for ACO executives will include:

~Systems thinking, vital to constructing well-coordinated care networks and population health management capabilities

~Collaborative leadership, required to bring together disparate and perhaps unrelated providers and provider entities into a highly functional care network

~ Inter-personal skills to handle successfully the dynamics among:

~leaders of individual providers, including hospitals, whose roles are changing as the ACO emerges as the entity that drives the top line and care protocols

~physicians who will emerge as powerful partners

~Focus on outcomes that may be foreign to traditional healthcare executives

~Vision-driven, and able to rally uncontrolled partners around a vision

~Able to build a new business model

~Tolerant of ambiguity as new business models unfold, but able to inspire people to move forward

~Understanding of, and preferably experience in, insurance and risk concepts, as well as population health management

“Examples of senior positions within an ACO that will require these skill sets include CEO, Chief Continuum Officer, Chief Medical Officer, Chief Financial Officer and Chief Information Officer,” stated Reifsnyder.  “All these may come from diverse backgrounds, but success in the ACO world will call for, at a minimum, these characteristics.”

For more information about ACO development and FaithSearch’s ACO practice, please contact Ed Reifsnyder at 817/821.4644 or ereif@faithsearchpartners.com.

FaithSearch Partners is pleased to have managed the search that brought Portela to Washington Adventist Hospital in 2009, and congratulates her on her promotion!

FaithSearch Partners is pleased to announce the addition of Chandra Attiken as a strategic partner. Attiken brings more than 25 years of human resources experience garnered from her leadership roles at Manville Corporation, Time Warner, and Nationwide Insurance.   Based out of Columbus, Ohio, Chandra owns Connex.HR which offers innovative human capital solutions, including workforce planning, talent management and core HR consulting services.

“We are delighted to affiliate with Chandra,” said Ed Fry, FaithSearch CEO.  “I have been impressed with her strategic vision for human capital and how she can help an organization maximize its most important asset:  its people.”

Attiken can be reached at cattiken@connexhr.com or via Connex.HR’s website.

Sister Betty Lyons, Vice President of Mission at Our Lady of Lourdes Regional Medical Center in Lafayette, Louisiana, receives a Harry Anderson framed print of his renowned “Christ at the Patient Bedside” painting during a brief presentation at the hospital. Sr. Betty won the picture during a random drawing at the annual Catholic Health Assembly in Denver last June. Pictured (left to right) are Ed Fry, FaithSearch President, Sr. Betty, Sr. Eileen Rowe, and Ivan Bartolome, Senior Vice President, FaithSearch. FaithSearch donated the framed print at the Assembly for the drawing.